Set for Stays help

What guests see when they book

Guests choose dates and the number of guests, see available rooms with all-in prices, enter their details, accept your policies and pay by card if you take online payments. They get a confirmation email with a private link to view or cancel.

  • Rooms show a total with taxes and fees included.
  • Guests must accept your cancellation policy, house rules and minimum age to book.
  • If payment is due, the room is held for about 30 minutes while they pay. If they don't finish, the room is released.
  • A guest can have up to 4 upcoming online reservations at once.

Guest accounts

Guests don't need an account. Their confirmation link lets them view or cancel.