Payouts, fees and disputes
Guest card payments go to your Stripe account, and Stripe pays out to your bank on its schedule. Stripe's processing fees come out of each payment. If a guest disputes a charge, Stripe emails you and you respond in your Stripe dashboard; select Open Stripe in Billing.
Because payments run through your own Stripe account, Stripe handles payouts, fees and disputes directly with you. Respond to disputes quickly with the reservation details, the policy the guest accepted, and any check-in record.
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