Client Terms

1. Client accounts

These terms apply to clients who use Set to discover professionals, book appointments, and manage booking details. Professional-facing terms are available separately.

2. Professionals and services

Profiles describe services offered by independent professionals and businesses. Review the service description, price, availability, and any provider-specific booking details before placing a booking.

3. Bookings and payments

Payment options and any deposit, cancellation, or refund information vary by professional and may be shown during booking. Stripe processes online payments. Check the details presented for a booking before confirming it.

4. Using Set

Set provides tools for discovering services and managing booking information. Use your account for your own activity and do not attempt to interfere with the platform or access another person's account.

5. Contact

Questions about these terms? Contact support@set-booking.com.

Set booking SMS program

Set booking text messages are sent on behalf of the business identified when you opt in. Depending on your separate selections, messages may include automated booking confirmations, appointment reminders and appointment changes, and recurring marketing messages such as offers, availability and rebooking invitations. Automated platform SMS is currently paused and is not available for production sending.

Message frequency varies with your appointments, the business's messaging schedule and your selected categories. Message and data rates may apply. SMS consent is optional and is not a condition of booking or purchase. Appointment messages and marketing messages require separate consent; your choice applies only to the business you selected.

When the program is active, reply STOP to opt out. Further program messages will be suppressed, apart from a permitted opt-out confirmation. You can also contact the business or support@set-booking.com to withdraw consent. Opting out does not cancel your appointment. Replying START does not create new marketing consent.

Reply HELP for help when the program is active, or email support@set-booking.com. For appointment-specific questions, contact the business shown on your booking page. Carriers are not liable for delayed or undelivered messages.

See the Privacy Policy at https://www.set-booking.com/privacy for how mobile information and SMS consent are handled. Production messaging requires an approved sender, applicable carrier registration, working consent and STOP/HELP handling, and verified delivery. Trial delivery does not establish these requirements.